PRIVACY POLICY.

1. Introduction

Planum ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect several types of information:

• Account Information: Name, email address, password, and profile details
• Payment Information: Billing address and payment method details (processed securely through our payment providers)
• Usage Data: How you interact with our platform, including pages visited and features used
• Device Information: IP address, browser type, and operating system
• Communications: Messages you send us and support requests

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and send purchase confirmations
• Send you important updates about your account
• Improve our platform and user experience
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, hosting providers, and analytics services
• Architects: When you purchase a plan, we share necessary contact information with the architect
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: privacy@planum.design
Address: Planum Privacy Team, [Address]